Enhancing Data Privacy & Governance for a Global Organization​

The client aimed to develop a robust global privacy program. This required a comprehensive understanding and systematic mapping of their personal data processing activities across diverse internal systems and operational functions. ​

Key challenges included capturing the complete information lifecycle for customer and employee data, identifying associated IT assets, and pinpointing third-party involvement in data processing. The extensive scope involved mapping over 100 processing activities through a combination of onsite interviews and remote follow-up workshops, all within a defined timeframe and budget.​

OUR SOLUTION: TARGETED DATA MAPPING & GOVERNANCE FRAMEWORK​

Myna collaborated with the client to devise and implement a strategic methodology focused on identifying high-risk business functions to maximize efficiency and impact. This ensured a comprehensive mapping of all data processing activities within the in-scope functions. Our key activities included:​

  • Prioritized Risk-Based Approach: We defined high-risk processing functions and targeted these for the initial Data Mapping exercise, ensuring critical areas were addressed promptly.​
  • Empowerment Through Training and Facilitation: We provided General Awareness training and led intensive data-gathering workshops with key stakeholders and process owners to build internal capability and ensure thorough data collection.​
  • Dedicated Support and Verification: We facilitated regular support, and guidance calls for each process owner, assisting them in verifying and completing their data maps accurately.​
  • Systematic Data Documentation: We focused on completing and verifying spreadsheet-based data maps for each processing activity, ensuring all documentation was finalized within the engagement timeframe and budget.​

Program Outcomes

This focused engagement yielded substantial improvements to the client’s data privacy posture and governance capabilities:​

  • Comprehensive In-Scope Data Visibility: All in-scope functions successfully completed data mapping. This captured the full lifecycle of personal data for each process, along with associated IT assets and third-party processors.​
  • Actionable Roadmap for Compliance: The detailed Data Maps were instrumental in identifying gaps in the client’s current compliance levels. Based on these findings, a clear roadmap was provided to support their mitigation efforts and enhance their privacy framework.​
  • Sustainable Governance & Consistency: Robust Governance and Procedure documentation was created to support the further maturity and consistency of the new data mapping process. This ensures that future data mapping can be accomplished in a consistent, repeatable, and robust manner, embedding privacy by design into their operations.​